the anti job boardactive 4mo ago
Anantha Prahlada Kurudi

Anantha Prahlada Kurudi

Customer Operations Associate @ Community Dreams Foundation

San Francisco, CA3+ yearsflexibleready to start

Summary

Anantha Prahlada Kurudi is a Customer Operations Associate with over 3 years of experience in managing customer relationships and optimizing operational processes in B2B SaaS environments. He has a strong background in incorporating AI and automation into workflows, along with excellent communication skills and a proven track record of enhancing customer success.

Looking for

Customer SuccessSoftware EngineerBusiness OperationsHR / People OpsData AnalystBusiness Analyst

Skills

Customer relationship managementPlatform troubleshootingHelp center content creationInternal documentationAI and automationClaudeOpenAI APIsPythonZapiern8nSalesforce CRMSQLPower BITableauExcelGoogle Workspace

Preferences

Open to

nyc

#customeroperations#customersuccess#ai&automation#salesforcecertified#3+yearsexperience#b2bsaas#businessanalytics#technicalsupport

The story

What Anantha is looking for

Honestly I lose track of time when I'm in the middle of a messy dataset and something unexpected shows up. Like you're building a funnel report and suddenly the numbers don't add up and you start pulling threads and two hours later you've found something nobody knew was happening. That's the part I genuinely can't stop doing.

Why Anantha is exploring

I am currently working as a Business Analyst at an NGO and I want to work at a company as I believe I would genuinely be able to contribute more and learn more as well as I go.

What won't fit on a resume

Built a lightweight RAG (Retrieval-Augmented Generation) pipeline that ingests documents, performs intelligent chunking, generates embeddings, and retrieves context using cosine similarity to produce grounded LLM responses. Designed the system end-to-end with a focus on improving answer accuracy and reducing hallucinations, simulating real-world AI support/search use cases.

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