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Hostie
AI virtual concierge handling restaurants' calls, texts, reservations, and event inquiries
Last verified August 17, 2026 · Updated daily
What Hostie is building
Hostie is an AI-powered virtual concierge for restaurants: it answers the phone, handles texts, manages reservations and takeout inquiries, fields private-event requests, and answers guest questions so front-of-house staff can focus on the humans actually in the room. The numbers show it's already infrastructure, not a demo: more than 2 million guest conversations, 24 million messages, over 400,000 covers booked, and 50,000+ private event inquiries supported, per the company. Customers include Flour + Water Hospitality Group, Bacchus Management Group, Cactus Club Cafe, State Bird Provisions, and Wayfare Tavern. The founding insight is native: CEO Randall Hom co-owns Back to Back in San Francisco and built Hostie after watching his own team drown in guest communication volume.
Why this matters
Guest communication is the rare restaurant-AI use case that is high-volume, labor-intensive, revenue-sensitive, and badly served by existing tools — a missed call is often a missed booking. Hostie's edge is credibility with operators: the round includes investments from working restaurateurs (Bacchus's Tim Stannard, State Bird's Stuart Brioza and Nicole Krasinski via Atomic Workshop), and its advisor bench includes the former CEO of OpenTable and a former Yelp VP of Engineering. Gradient's partner discovered the product by calling a restaurant and not realizing he was talking to it. As POS and reservation platforms bolt on automation, the winner will pair AI capability with real hospitality sensibility — and Hostie is the team most obviously built that way. Revenue grew 10x in a year against that backdrop.
Open roles at Hostie
3 positions we're tracking. Roles are re-checked daily and removed when filled.
Know when Hostie is hiring before anyone else
A role stays uncontested for about four days. Here's the window — and where we put you in it.
From $9/month, cancel any time.
Watching Hostie
0 applicantsRole spotted & verified
1You get the alert
1You've applied
~8Hits the job boards
250+Hiring outlook
The leadership build-out is already publicly underway — Jeff Jones, a former OpenTable executive, just joined as Head of Sales, and a BentoBox alum (Hayley Foppiani) as Head of Marketing — and new heads of sales and marketing hire teams, fast. With revenue up 10x and the stated plan to accelerate product development, expect AE, engineering, and customer-success hiring to follow within the quarter, most of it before postings go wide.
Working at Hostie
Founded in , Hostie is AI virtual concierge handling restaurants' calls, texts, reservations, and event inquiries. They're now people. Working at a AI company at this stage means opportunity to shape your role based on the company stage.
Most openings are based out of San Francisco.
How to actually get hired at Hostie
Why applying the normal way doesn't work
There's an ATS, but at Hostie, referrals get priority. Your cold application competes with sourced candidates and internal recommendations.
Who to contact at Hostie
What to show them
Closing SMB/mid-market restaurant or hospitality tech — POS, reservations, guest engagement — where deals are won by speaking operator language and demoing fast. A book of hospitality-group relationships is the single most valuable asset here. Core skills: restaurant-tech sales, high-velocity full-cycle closing, multi-location group selling.
A cold email that works at Hostie
What Hostie screens for
New Head of Sales + new Head of Marketing + fresh $12M is the classic setup for a GTM hiring wave that hasn't hit job boards yet. Anyone with OpenTable/Resy/Toast/SevenRooms experience has roughly a one-quarter window to be the first warm name in Jeff Jones's pipeline.
Customize your CV for the Hostie role. Matching the job description language helps clear ATS filters.
Don't make these mistakes
Don't talk about replacing hospitality staff with AI — the entire brand is keeping hospitality at the center, and the founder owns a restaurant. And don't pitch restaurant tech knowledge you don't have; this team and its operator-investors will detect tourist-grade familiarity with front-of-house reality instantly.
Mistakes that kill Hostie applications
Generic CVs stand out at a -person company — and not in a good way. Fastest path to rejection.
Don't open with what you want. Open with what Hostie is dealing with right now — Guest communication is the rare restaurant-AI use case that is high-volume, labor-intensive, revenue-sensitive, and badly served by existing tools — a missed call is often a missed booking, and what you'd do about it.
The wait-and-hope strategy fails. Follow up on day five — response rates roughly double.
Applying to Hostie? Get the contact, not the form.
The Hostie interview process
4 stages · 14 days typical · take-home: yes · modelled from similar companies
We don't yet have verified candidate reports for Hostie. What follows is the typical process for a -person AI company — treat it as a model, not confirmed detail.
Interview stages
Recruiter Screen
Phone or video · 30 min
Basic qualification and logistics
Recruiter or HR
Hiring Manager Interview
Video call · 45 min
Role fit and experience deep-dive
Hiring manager
Technical/Functional Round
Video call · 60 min
Skills assessment and problem-solving
Team members
Final Round
In-person or video · 60 min
Culture fit and cross-functional alignment
Senior leadership
Hostie take-home assignment
Hostie includes a take-home exercise in their interview process. For AI roles, this typically involves a practical problem that takes 2-4 hours. Focus on clean, working code over premature optimization. They're evaluating how you think and communicate, not just the solution.
Hostie interview timeline
Expect days total. Compared to similar AI companies (14 days median), Hostie is about average.
Interviewed at Hostie?
Tell us how it went — stages, questions, timeline. Takes 90 seconds and it's how this page stays accurate for the next person.
Submit your Hostie interview experience →Hostie jobs, frequently asked questions
How many jobs does Hostie have open?
3 open roles at Hostie, last checked July 2026.
Does Hostie hire remotely?
No remote roles right now — all positions are in San Francisco.
What roles is Hostie hiring for?
Hostie is hiring across Sales, Engineering, Customer. The most recent opening is Account Executive.
How do I apply for a job at Hostie?
Use the apply links above, or check our guide to getting hired at Hostie.
Does Hostie respond to cold emails?
Not enough data yet on Hostie's cold email response rates.
Who is the hiring manager at Hostie?
At this size, hiring is usually run by the hiring manager.
How competitive is it to get hired at Hostie?
Expect 100-250 applicants in the first two weeks for AI roles at this size. Apply within 72 hours for best odds.
How many rounds is the Hostie interview?
4 stages: Recruiter Screen, Hiring Manager Interview, Technical/Functional Round, Final Round.
Is the Hostie interview hard?
Focus on technical depth and system design, not puzzles. Technical Interview is reportedly the most challenging round.
Does Hostie give a take-home task?
Yes, Hostie includes a take-home assignment.
How long does Hostie take to get back to you?
Around 14 days across the full process.
What should I prepare for the Hostie interview?
Focus on technical depth and system design. At people, they're testing whether you can operate without process, not whether you memorised algorithms.
Where is Hostie based?
Hostie is headquartered in San Francisco.
Get Hostie roles before they're posted
A role stays uncontested for about four days. Here's the window — and where we put you in it.
From $9/month, cancel any time.
Watching Hostie
0 applicantsRole spotted & verified
1You get the alert
1You've applied
~8Hits the job boards
250+