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AI platform that automates insurance eligibility verification for physical therapy and rehabilitation clinics
Last verified August 17, 2026 · Updated daily
What POCKET is building
Insurance eligibility verification is one of the most reliably miserable parts of running a physical therapy or rehab clinic. Before a patient's first appointment, someone on the front desk has to verify whether the patient's insurance will cover treatment, what their deductible is, what their copay will be, and whether prior authorisation is required. That process involves calling payers, navigating hold queues, decoding the insurance-specific language in benefits explanations, and then manually entering everything into an EMR. At a small clinic, this can consume several hours a day. At a larger one, it requires a dedicated billing coordinator. Errors in this step cascade: if a patient is quoted the wrong out-of-pocket cost, the clinic faces angry patients and delayed payment. Pocket eliminates the process. It integrates directly with a clinic's EMR to extract patient and payer information automatically, then hits multiple insurance clearinghouses simultaneously for eligibility data. An AI medical reasoning engine processes whatever the clearinghouses return, interprets the benefits, and calculates the patient's cost responsibility. When benefits are missing or incomplete, which is common, Pocket deploys AI voice calling to contact insurance agents directly and fill in the gaps. Clinics receive a patient-friendly formatted summary of verified benefits without anyone on the desk picking up the phone.
Why this matters
Physical therapy billing is genuinely hard. PT clinics are typically small, high-patient-volume operations where billing staff are stretched thin and the cost of eligibility errors falls directly on the practice's cash flow. The problem is real, it is large, and it has not been well served by generic healthcare IT. 2048 Ventures, the lead investor, focuses on vertical AI applications in underserved sectors. Their decision to lead Pocket's pre-seed signals conviction that this specific wedge, PT and rehab clinic front-office automation, is large enough and painful enough to build a company around, and that Hannah and Ben are the right people to do it. The live customer testimonials on the Pocket website are specific: "Pocket legitimately saved us a lot of time on the phone." That is not a beta user endorsing a demo. That is a clinic operator describing a changed daily workflow. The AI voice calling capability for retrieving missing benefits is particularly defensible, it represents the hardest part of the verification workflow, the bit that requires human judgment to navigate payer-specific language, and Pocket has automated it. The infrastructure to do that at HIPAA compliance standards is a real technical moat.
Open roles at POCKET
3 positions we're tracking. Roles are re-checked daily and removed when filled.
Know when POCKET is hiring before anyone else
A role stays uncontested for about four days. Here's the window — and where we put you in it.
From $9/month, cancel any time.
Watching POCKET
0 applicantsRole spotted & verified
1You get the alert
1You've applied
~8Hits the job boards
250+Hiring outlook
Very High. One founding engineering role is live on their Notion careers page. This is a two-founder team with fresh capital, live customers, and no engineering bench, the hire is immediate.
Working at POCKET
Since , POCKET has built AI platform that automates insurance eligibility verification for physical therapy and rehabilitation clinics. The team is now <50 people. For a Consumer company this size, the reality is broad remit, direct access to founders, and equity that still means something if the company works out.
Most openings are based out of CA, USA.
How to actually get hired at POCKET
Why applying the normal way doesn't work
At <50 people, POCKET has no recruiting team. Your application lands with a founder who is also running sales, product and payroll. The obstacle isn't a queue or an ATS, it's being seen at all. Cold outreach outperforms the form here, consistently.
Who to contact at POCKET
Founding team
Hannah is a young founder with an unusually grounded understanding of the healthcare billing problem she is solving, and her career trajectory before Pocket shows someone who deliberately sought out the messy intersection of finance and healthcare rather than arriving there by accident. She studied at Babson College, one of the few undergraduate institutions that treats entrepreneurship as a primary academic discipline rather than an extracurricular. Babson's programme is designed around building commercial judgement under uncertainty, and it produces founders who understand unit economics, customer discovery, and market entry in ways that a computer science background alone typically does not. Before founding Pocket she worked in investment banking, an experience she has written about publicly, she described her first all-nighter in banking during week five of an internship in San Francisco on a pitch deck, an anecdote she shared on LinkedIn. That background gives her the financial modelling fluency that healthcare revenue cycle businesses require and that many technical founders lack. She built Pocket over approximately a year of "heads down" work before the AlleyWatch announcement surfaced the pre-seed. That timeline, a year of building before raising, is the signal of founders who achieve product-product fit before funding, not after it. The Pocket product page shows three specific customer testimonials about time saved on verification calls, not "we're excited to partner with this team" boilerplate, but operational feedback from clinics describing actual workflow change. Hannah books demos directly at calendly.com/hannah-letspocket and is the primary commercial contact.
Ben is the technical co-founder responsible for the infrastructure that makes Pocket's HIPAA-compliant clearinghouse integrations, AI medical reasoning engine, and voice calling pipeline work. His public profile is deliberately low, he does not appear to maintain an active public presence, which for a healthcare infrastructure builder building during regulatory-sensitive early company formation is a deliberate and sensible posture. What is known: he and Hannah met and decided to co-found together, with Hannah taking CEO and Ben taking CTO, which is a clean division of labour that suggests complementary rather than overlapping strengths. He appears on the Wellfound company listing as CTO.
What to show them
The live role on the Notion careers page. Pocket needs someone who can work across EMR integrations (likely eClinicalWorks, WebPT, or Therabill), insurance clearinghouse APIs, the AI medical reasoning layer, and the voice calling infrastructure, all within a HIPAA-compliant architecture. The founding engineer owns all of this alongside the two founders. Core skills: Python or TypeScript, REST API integration with healthcare data systems, HIPAA compliance and data security, healthcare EDI standards (X12 270/271 for eligibility), voice API integration (Twilio or similar), AI reasoning pipeline for structured medical data, EMR webhook architecture. Proof of work: Build a minimal eligibility verification flow that takes a patient name, date of birth, and payer ID, hits a real clearinghouse's 270/271 API (Availity has a sandbox), parses the 271 response for deductible and copay, and outputs it in a patient-readable format. Share the code with hannah@letspocket.com. It is the exact technical motion Pocket performs on every verification, and doing it in code shows you understand the data landscape before the conversation starts.
A cold email that works at POCKET
What POCKET screens for
One live founding engineering role exists on the Notion careers page. For a two-founder team with live customers and fresh capital, this is the most immediate hire in the company's short history. The role is almost certainly full-stack with a healthcare data integration focus, given Pocket's EMR integration, clearinghouse connectivity, and voice AI components. Hannah's LinkedIn explicitly describes Pocket as "an AI front office system designed to solve the biggest pain points for [clinics]", the scope is broader than eligibility alone, meaning the founding engineer will be building across multiple front-office workflows, not just the one in market today.
Customize your CV for the POCKET role. Matching the job description language helps clear ATS filters.
Don't make these mistakes
Avoid generic AI pitches; engage with specific operational realities of PT clinic billing.
Mistakes that kill POCKET applications
Generic CVs stand out at a <50-person company — and not in a good way. Fastest path to rejection.
Skip 'I'm looking for...' — start with Physical therapy billing is genuinely hard and your specific angle on solving it.
Applying and waiting = silence. Follow up at day five — it roughly doubles your odds of a reply.
Applying to POCKET? Get the contact, not the form.
The POCKET interview process
3 stages · 7 days typical · take-home: no · modelled from similar companies
We don't yet have verified candidate reports for POCKET. What follows is the typical process for a <50-person Consumer company — treat it as a model, not confirmed detail.
Interview stages
Intro Call
Video call · 30 min
Culture fit and role expectations
Founder or hiring manager
Technical Deep Dive
Video call or in-person · 60 min
Past projects and problem-solving approach
Technical founder or lead
Final Round
In-person or video · 45 min
Team fit and offer discussion
Founding team
POCKET interview timeline
Expect days total. Compared to similar Consumer companies (10 days median), POCKET is faster.
Interviewed at POCKET?
Tell us how it went — stages, questions, timeline. Takes 90 seconds and it's how this page stays accurate for the next person.
Submit your POCKET interview experience →POCKET jobs, frequently asked questions
How many jobs does POCKET have open?
As of April 2026, POCKET has 3 open positions.
Does POCKET hire remotely?
POCKET doesn't have remote openings at the moment. All roles are in CA, USA.
What roles is POCKET hiring for?
POCKET is hiring across Engineering, Other. The most recent opening is Founding Engineer.
How do I apply for a job at POCKET?
Apply via the links above. For tips, read our guide on how to get hired at POCKET.
Does POCKET respond to cold emails?
Not enough data yet on POCKET's cold email response rates.
Who is the hiring manager at POCKET?
At this size, hiring is usually run by a founder or department head.
What ATS does POCKET use?
POCKET uses Greenhouse.
How competitive is it to get hired at POCKET?
Expect 50-100 applicants in the first two weeks for Consumer roles at this size. Apply within 72 hours for best odds.
How many rounds is the POCKET interview?
3 stages: Intro Call, Technical Deep Dive, Final Round.
Is the POCKET interview hard?
Expect relevant experience and culture fit, not algorithm trivia. Candidates report Final Round as the toughest stage.
Does POCKET give a take-home task?
No, POCKET does not include a take-home stage.
How long does POCKET take to get back to you?
Around 7 days across the full process.
What should I prepare for the POCKET interview?
relevant experience and culture fit is the priority. Show you can work autonomously — that matters more than algorithms at <50 people.
Where is POCKET based?
POCKET is headquartered in CA, USA.
Get POCKET roles before they're posted
A role stays uncontested for about four days. Here's the window — and where we put you in it.
From $9/month, cancel any time.
Watching POCKET
0 applicantsRole spotted & verified
1You get the alert
1You've applied
~8Hits the job boards
250+